Monday was my last day with the Help Desk. Scott and I went to get some Desktop computers from the library and then headed back to the Help Desk. Scott told me that they were going to put a ghost image on them and were going to start working on those computers to have them ready for during the summer classes. Then, Faith showed me a computer which the sound card doesn’t work. She showed me how to check the sound to see if it really wasn’t working. Then she told me that for these types of computers, the sound card is built into the motherboard, meaning that the whole motherboard had to be replaced. She then opened the tower of the desktop so I could see where everything went, and then she gave me a motherboard so I could replace the one it currently had. I looked at everything once more, tried to remember where everything was connected, and started disconnecting things one by one. Finally I had everything disconnected and off the old motherboard. I took the old motherboard off, and then put the new one. This was the easy part, now I had to put everything back together. Before I connected anything back, I made sure to put the CPU back, I remembered Ryan had showed me how to do this on Friday. Then I started connecting things, but towards the end I got confused with two of the cables so I connected them where I thought they went. Faith came to see how I did, and I told her about the two cables. After looking she told me that everything was connected in the right place, except for the one cable, which happened to be the power cable. She showed me where I had to connect it, and then we started it up to make sure it worked. It started up fine, and then we checked the sound once more to make sure that it was working, which it was. After that, they could not find anything else for me to do, so I left at 10:30 in the morning.
