Tuesday, January 22, 2008
First Week
My first week in school was a little hectic. Classes started, I was trying to get everything needed for the classes, and in between all of that, trying to find Faith, Joe, and Mrs. Martin to talk to them about the internship. It seemed that every time I went, they were somewhere else. I was finally able to talk to Faith who told me that I needed to speak to Joe. When I got to talk to Joe, he asked me to find out from Mrs. Martin how many hours I needed to work with them before setting up a schedule. Now I know that I should have gone to Mrs. Martin before going to anyone else. When I spoke to Mrs. Martin, she explained to me that I am required to do 60 hours total, write blogs every week, and she also gave me a book to look at and even give myself homeworks from. When I got back to talk to Joe, he had already left, so I just looked at the book A Guide to Computer User Support for Help Desk and Support Specialists that Mrs. Martin lend me. It looks very interesting. Next week I will set up a schedule and finally start actually working with the help desk. I'm really excited to start working with the Help Desk next week!!!
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2 comments:
Hi,
I am glad to see you were able to set up your blog. Also looks like you are ready to start this week. Please be sure to read all the documents I gave you. I also suggest you do some online research to find out more about Sunguard Higher Ed services as they are the company that provides our on-campus IT services. They are the company you are doing your internship with. Write about what you find out about the company in your blog. Mrs M
Hello again,
Just as a reminder:
Please remember you are to post every Friday before midnight for every week of the semester. Make sure your posting is a detailed account of:
-how many hours you spent on your internship
-what work you did
-any issues that came up
-any advice questions you have for me.
Have fun delivering high quality IT services to IU, Mrs M
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